Privacy Policy

1. General Statement

This Privacy Policy of VOBPro, Inc. (hereinafter "we," "us," "VOBPro," or "our") applies to the personal information we collect from individuals who visit our websites ("Visitors") and individuals acting on behalf of a business entity ("Customer Representatives") who visit or utilize VOBPro's websites and VOBPro™ software applications (collectively, the "Services"). "You" is used generally in this Privacy Policy and can refer to a "Visitor" or "Customer Representative" as the context requires.

This Privacy Policy does not address: (1) personal information that is collected by Customers (either with or without the use of the Services) regarding their prospective or current patients ("Patients") or (2) the privacy practices of VOBPro's Customers who authorize VOBPro to collect and process personal information of Patients. If you are a Patient: (1) please understand that VOBPro and Customers (i.e., health care providers) are independent parties, and VOBPro has no control over its Customers' privacy practices; (2) the processing by VOBPro of any Patient data is governed by Business Associate Agreements between VOBPro and its Customers; (3) please review the privacy policy of the Customer (i.e., your health care provider) to understand the Customer's practices; and (4) please direct any questions, concerns, or data rights requests to your health care provider.

2. Information We Collect

We collect information that you provide directly to us, including when you create an account, use our services, communicate with us, or participate in surveys or promotions. This may include your name, email address, phone number, company information, and other contact or identifying information.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and complete transactions
• Send you technical notices and support messages
• Respond to your comments and questions
• Communicate with you about products, services, and events
• Monitor and analyze trends and usage
• Detect, prevent, and address technical issues and security threats

4. HIPAA Compliance

VOBPro is committed to maintaining HIPAA compliance for all protected health information (PHI) processed through our platform. We implement appropriate administrative, physical, and technical safeguards to protect the confidentiality, integrity, and availability of PHI. Business Associate Agreements are in place with all customers who process PHI through our services.

5. Information Sharing

We do not share your personal information with third parties except as described in this policy. We may share information with service providers who perform services on our behalf, in response to legal process, to protect our rights, or with your consent.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights and Choices

You have the right to access, correct, or delete your personal information. You may also opt out of receiving promotional communications from us. To exercise these rights, please contact us using the information provided below.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at: